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How To Order

Please always state your account number when ordering and whether you would like Kit Heath gift bags or any other packaging with your order.

Field Sales
If you would like a presentation of any of our collections, a member of our Field Sales Team can visit at your convenience.
Direct Sales
Our Sales Office is open Monday–Friday 8.30am–5.00pm.
Online Sales
You can order 24/7 on www.kitheathretailer.com.
If you already have an account with us and need access, contact us for login details.
UK Free Sales Fax
0800 074 0044
Direct Ship

We can ship direct to your customers. Contact us for details.

Bank Transfer, credit/debit cards and PayPal.
Cheques to be made payable to Kit Heath Ltd.
New Accounts
Initial Orders — Pro forma or credit terms based on references.
Contact us for an account application form.
Minimum Order
There are initial minimum orders per collection, contact us for the detail. Thereafter there is no minimum order.

Delivery Charges

Mainland UK

Free standard delivery on orders over £200 ex VAT
Standard delivery 3–5 working days
We aim to despatch all product orders received before 2pm the same day.

£3.50 will be charged on orders less than £200 ex VAT

Express Delivery Charges
£4.50 First Class 1–3 working days.
£8.50 Next day Mon–Fri

Contact us for charges for Saturday deliveries.

Next-day delivery may not be guaranteed during busy periods.

Scottish Highlands/Islands, IOW and IOM

Charged as per mainland UK on packages up to 2kg.
Packages over 2kg and express/Saturday deliveries will incur additional charges.

Channel Islands, Republic of Ireland and Europe

*Please note that ROI and EU deliveries are currently suspended.

£5 charge for orders under £200 ex VAT.
£10 charge for orders over £200 ex VAT.
Standard delivery 3 working days.


Shipping and duties where applicable are charged at cost.